Shipping policy

Shipping Information

UK Delivery

  • Tracked 48 Delivery – £2.99
    All orders are dispatched the same day (if placed before 2pm) or the very next working day, excluding weekends and bank holidays.
    Orders are sent via a tracked 48-hour delivery service and usually arrive within 2–3 working days of dispatch.


Next Day Delivery

  • Next Day Delivery – £5.99
    Available for orders placed before 2pm, Monday to Friday. Orders will be delivered the next working day.


International Orders

  • Shipping costs for international orders are calculated at checkout based on destination and package size.

  • We use trusted international couriers to ensure safe and timely delivery.

  • You will receive a tracking link once your order is dispatched.

  • Delivery times vary depending on destination and customs processing; please allow 7–14 business days.

Customs & Duties:
International customers are responsible for any customs duties, taxes, or import fees required by their country. These are not included in the purchase or shipping price.


Returns

We’re confident you’ll love your order, but if you need to return something, we offer a 30-day return period for complete peace of mind.

Return Conditions:

  • Items must be unopened, in pristine, resellable condition, and in their original packaging with all seals intact.

  • We cannot accept returns for items that have been used or show signs of wear.

  • Returns for faulty or damaged items will be processed at no cost to you.

  • Returns for other reasons will require you to cover the return shipping cost.

For full details, please see our Returns & Refunds policy.


Additional Information

If you request that your parcel be left in a safe place, we cannot be held liable for non-delivery once the courier confirms it was left as instructed. Proof of postage will always be obtained.

At Wild in Nature, we pride ourselves on excellent customer service. If you have any questions about your order, please contact us at:

support@bewildinnature.co.uk