Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to our website. This website is operated by Indulgence Retail Group Limited, trading as Wild in Nature®. Throughout the site, the terms “we”, “us” and “our” refer to Wild in Nature®. Wild in Nature® offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, the use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate and complete sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only according to our Return Policy.

We make every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services offered. All descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other materials purchased will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order, including those placed under the same account, credit card, or using the same billing/shipping address.

In the event that we change or cancel an order, we may notify you using the contact details provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information and to promptly update details to allow us to complete transactions and contact you as needed.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties of any kind.

Any use of optional third-party tools is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

We are not responsible for examining or evaluating third-party materials or websites and will have no liability for them.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, or materials to us, you agree that we may use them without restriction.

We have no obligation to maintain comments in confidence, pay compensation, or respond to them.

You agree that your comments will not violate any third-party rights and will not contain unlawful or offensive material.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be errors or omissions relating to product descriptions, pricing, promotions, or availability.

We reserve the right to correct these without notice and to cancel orders where necessary.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site for unlawful purposes, to solicit unlawful acts, to violate laws, to infringe intellectual property rights, to harass or discriminate, to spread malicious code, or to interfere with security features.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, or error-free service. All products and services are provided “as is” without any warranty.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Indulgence Retail Group Limited from any claims arising from your breach of these Terms.

SECTION 15 - SEVERABILITY

If any provision is found unlawful or unenforceable, the remaining provisions remain valid.

SECTION 16 - TERMINATION

These Terms remain in effect until terminated by either party.

SECTION 17 - ENTIRE AGREEMENT

These Terms, along with any policies posted on our site, form the entire agreement between you and us.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. It is your responsibility to check for changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Indulgence Retail Group Limited
Company Number: 14227488
VAT Number: GB448820570
support@bewildinnature.co.uk
Wild in Nature
Unit 2C001, Storage Giant
Forge Lane
Stoke-on-Trent
ST1 5NP
01782 956061

SECTION 21 - PRODUCTS IMPORTED FROM THIRD-PARTY SUPPLIERS

Some products offered on our website may be sourced from third-party suppliers outside the UK, including imports from Europe, China, and the USA. While we strive to ensure that all products meet our quality and safety standards, we make no representations or warranties regarding such products beyond those required by applicable law.

By purchasing these products, you agree that:

  • No Additional Warranties: We do not provide any additional warranties, either express or implied, for these imported items.

  • Use at Your Own Risk: You are responsible for ensuring that these products are suitable for your intended use.

  • Limited Liability: Indulgence Retail Group Limited shall not be held liable for any damages, defects, or issues arising from products imported from third-party suppliers, including but not limited to quality discrepancies or safety concerns.

  • Compliance: While we work with reputable suppliers, we are not responsible for any failure by third-party manufacturers to adhere to UK safety standards.

If you have concerns or questions about the origin or safety of a product, please contact us at support@bewildinnature.co.uk before completing your purchase.